Heinz Love Lids Terms & Conditions
These Terms and Conditions (“Terms”) are applicable to the promotion (“Promotion”) as set forth in Articles 1 and 2 which is offered by H.J. Heinz Foods UK Ltd having its registered office in The Shard, 32 London Bridge Street, London, SE1 9SG and/or one of its affiliated companies (collectively referred to herein as “Heinz”).
The Promotion is held in partnership with TheHut.com Limited who will be handling the fulfilment of the Gift to the recipients using an external shipping agency.
By participating in the Promotion, you unconditionally agree to the applicability of these Terms and any general terms of social media platforms, such terms and conditions are beyond the control of Heinz, including but not limited to Instagram, Facebook and TikTok, which may remain fully applicable in addition to these Terms.
1. Article 1 – General
1.1. Eligible participants can receive one (1) ‘Love Lids’ bundle, which includes one (1) 400ml bottle standard HEINZ Tomato Ketchup and one (1) ‘love lid’ single use bottle lid (hereinafter each referred to as the “Gift” which includes the plural where appropriate). Heinz reserves the right to offer an alternative Gift of equal or greater value should the original Gift offered become unavailable for reasons beyond its control.
1.2. The Gift is personal to the recipient. The Gift cannot be returned, is non-assignable and non-transferable.
1.3. This promotion will run from 12.00 on 10 August 2026 to 23:59 on 24 August 2026 or until promotional stocks of the Gift are exhausted, whichever occurs first (the "Promotion Period").
1.4. The Promotion is strictly subject to availability. Gifts are limited and will be allocated on a first come, first served basis. There are 700 Gifts available.
1.5. This Promotion is open to residents of the UK who are at least sixteen (16) years of age at the time of participating in the Promotion.
1.6. Anyone directly professionally connected to the Promotion is ineligible to participate in this Promotion.
1.7. There is a limit of one (1) claim per shipping address. If more than one claim is submitted for the same shipping address, the first claim for the Gift received by Heinz will be honoured, and any subsequent claims may generate a confirmation by the system initially but are not final until review and may be cancelled if it relates to the same shipping address.
1.8. Heinz's Privacy Policy and Disclaimer, which can be consulted online at https://www.heinz.co.uk/ukprivacypolicy , are applicable to the Promotion in so far as not explicitly provided otherwise in these Terms.
1.9. Heinz is entitled to modify these Terms during the Promotion Period without prior notice to participants.
1.10. Modifications of these Terms by Heinz will be published on Heinz's website ‘Heinz to Home’, where you have the ability to save and/or print a copy of the Terms.
1.11. This Promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including but not limited to, Instagram, Facebook or TikTok.
2. Article 2 – Promotion
2.1. The Promotion will run on Heinz’s Website Heinz to Home (the “Website”). During the Promotion Period, the Website will host a webpage announcing the Promotion. To claim the Gift, customers must add the Gift to their basket on the Website and complete check out process on the Website.
2.2. The Gift must be claimed by no later than 23:59 on 24 August 2026. All claims received after this time are automatically void.
2.3. The Gifts are available on a first come, first served basis, while stocks last. A participant will be deemed to have successfully claimed a Gift only once the participant has added the Gift to their basket and completed the checkout process on the Website during the Promotion Period.
2.4. Participants can only claim one (1) Gift during the Promotion Period.
2.5. Heinz will make all reasonable efforts to fulfil successful claims. If a claim cannot be fulfilled (for example, because the Gift is no longer available), Heinz reserves the right not to fulfil that claim.
2.6. Gifts will be delivered only to an address in the UK.
2.7. Any betting and gaming taxes or levies due upon the award of the Gift pursuant to the tax laws of the jurisdiction where a taxable event for such tax purposes is deemed to take place will be borne by Heinz to the extent permitted by law. All forms of other foreign, domestic or local taxes (including but not limited to individual income taxes) that may be imposed or assessed by any relevant jurisdiction as a result of participation of the Promotion or the award of Gift(s) shall be borne by and for the account of the relevant recipient of the Gift(s) and/or the participant.
3. Article 3 – Data
3.1. To enable Heinz to communicate with you, you may be asked to provide personal data to Heinz (e.g. name, (e-mail) address, (mobile) phone number).
3.2. You guarantee that all the information provided by you is correct, accurate and complete. Participants who provide incorrect information may be disqualified from the Promotion.
3.3. During your visit to the Heinz website, data could be obtained by using a cookie file which is stored on the hard drive of your computer. Heinz's website uses cookies to distinguish you from other users of our website. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. This however can negatively influence the website's performance. For detailed information on the cookies we use and the purposes which we use them for see our Cookie policy, which can be consulted online at https://www.heinz.co.uk/ukprivacypolicy.
3.4. The data you provide to Heinz shall be collected and processed only to the extent and in such a manner as is necessary for the purposes specified in these Terms. Heinz will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with Heinz's privacy policy. Heinz shall not sell or transfer your personal data to third parties which are not part of the Kraft Heinz Company without your prior consent.
3.5. Heinz can collect and process personal data for the following purposes:
3.5.1. to carry out obligations arising from any agreements entered into between you and Heinz;
3.5.2. to carry out any other (legal) obligations;
3.5.3. to provide you with information, products or services that you request from Heinz or which Heinz thinks may interest you, where you have explicitly consented to be contacted for such purpose, in particular regarding the Promotion, promotional games of chance or special offers; or
3.5.4. to deliver the Gift.
3.6. Heinz will take all appropriate security measures to protect your personal data against loss, damage or unlawful or unauthorised processing.
3.7. You are entitled to make a formal request for the information that Heinz holds about you. Furthermore, you have the right to require Heinz to modify or delete personal data. You can exercise these rights at any time by contacting Heinz's customer service, see Article 10 for contact details.
4. Article 4 – Shipping costs of the Gift
4.1. All reasonably incurred costs related to shipment of the Gift (including VAT) will be paid by Heinz.
4.2. The Gift will be sent to the address provided at the time of claiming the Gift and within four (4) weeks after the end of the Promotion Period.
5. Article 5 – Liability
5.1. You agree that participation in the Promotion is at your own risk.
5.2. Heinz will not in any circumstances accept any liability for any loss or damage, direct and/or indirect, in connection with the Promotion, including but not limited to:
5.2.1. the Gift sent by Heinz;
5.2.2. the cancellation, interruption, or alteration of the Promotion; and
5.2.3. the unlawful use of any used systems by third parties.
6. Article 6 – Rights of Heinz
6.1. Heinz reserves the right to disqualify any claim which has not been made in compliance with these Terms or any applicable legal obligation, without prior notice and to its own discretion, without being liable for any possible damages. Heinz's decision will be final and binding in all matters and no correspondence will be entered into.
6.2. If any participant is found to have contravened any of these Terms, Heinz reserves the right (in its sole discretion) to disqualify that participant and cancel any associated claim, and make the Gift available to the next eligible participant who successfully completes a valid claim in accordance with these Terms, subject always to availability and while stocks last.
6.3. Heinz reserves the right to cancel, suspend, or amend the Promotion without prior notice and at its own discretion, without being liable for any possible damages, to the extent permitted by applicable law.
6.4. Unauthorised modification of software applications used for the Promotion without prior consent by Heinz ('hacking') is prohibited. Heinz will hold you liable for any damage suffered by Heinz in this respect.
6.5. The Promotion or the Gift may not be used to:
6.5.1. voice political, religious, violent, sexual or racist opinions which are unlawful or are contrary to good morals;
6.5.2. offend, tease, discriminate or make any sexual allusion;
6.5.3. place harmful software (e.g. viruses or worms) on Heinz's software;
6.5.4. damage Heinz's good name;
6.5.5. infringe the (intellectual property) rights of third parties
7. Article 7 – Contact Details
7.1. If you have any queries, remarks or complaints on the Promotion or these Terms, please contact:
H.J. Heinz Foods UK Ltd
Address: The Shard, 32 London Bridge, SE1 9SG
Telephone: 08005285757
E-mail: Consumer Services UK - consumercare@kraftheinz.com
8. Article 8 – Miscellaneous
8.1. If and to the extent that any provisions of these Terms are not legally valid or are declared void or unenforceable by any court, the other provisions of these Terms shall not be effected.
8.2. These Terms shall be governed by the laws of England & Wales.
8.3. All disputes arising in connection with these Terms and/or the Terms shall be submitted to the exclusive jurisdiction of the courts of England & Wales.